Urgent calls & planned work

Appliance repair

The washer stopped mid-cycle. The site tells the customer whether you fix that brand, whether you come to them and what the visit costs — before they call.

Looking into the steel drum of a front-loading washer

What your customers need to do

What people check when the machine stops.

  • Check the brands you fix
  • Describe the problem
  • See if you come to them
  • See the service-call fee
  • Book a visit
  • Do it in French or English

Example site

The request structure, for the machine at home.

Concept demoPlomberie Exemple

Closest structure: Plomberie Exemple

It is a plumbing demo, but an appliance repairer needs the same skeleton: a clear way to ask for a visit, a request form that names the machine, and the area you serve. Your site keeps that structure, with the brands you fix, your fees and your words.

Service area first, an honest emergency line, and a two-step quote form built from the questions asked on the phone.

A Cooblink concept demo with a fictional name — not a client. Its buttons show what would happen; nothing is sent.

ENDesktop · EnglishFRDesktop · Français
FRMobile · FrançaisENMobile · English

Concept demo, not a client · Open it

What we build · Appliance repair

The brand, the symptom and how the visit works.

  • Request

    The machine, named

    Type, brand, the model number from the sticker and what it does — or no longer does. You see whether the trip is worth it before you go.

  • Visit or drop-off

    Home visit or drop-off, said plainly

    Large appliances get a visit, small ones may come to the shop. The page says which, where you go and what the visit covers.

  • Fees

    The service-call fee, before the booking

    If you charge for the visit or the diagnosis, the page says how much and what it covers, in your words, before anyone books.

Two doors

Urgent calls and planned work, kept apart.

Urgent repair

Only if you take same-day calls — a fridge that stopped, a dishwasher that leaks: one number and the hours it is answered.

  • Tap to call from every page
  • Answering hours stated — never “same day” unless it is true
  • What to do meanwhile, as you approve it, such as closing the water valve

Scheduled repair

Everything else goes through a request that names the machine, so you can check parts before the visit.

  • Brand and model asked first
  • A photo of the model sticker optional, on step two
  • A request, not a confirmed visit or price

The request form

What a good repair request asks

The questions that tell you whether you can fix it — and what to bring.

Example formExample
  • ApplianceWasher, dryer, fridge, dishwasher, range
  • Brand
  • Model number (on the sticker)
  • What it doesWon’t start, leaks, noise, error code
  • Postal code (first 3 characters)
  • Photo of the sticker (optional, step two)

Example only. On your site it sends a request — not a confirmed visit or price.

Platforms

Keep your booking and parts tools.

We link your site to them and make each step clearer. We don’t rebuild them, and nothing here implies a partnership with any provider.

We connect

  • Online booking or scheduling
  • Parts lookup and ordering
  • Invoicing software
  • Your Google Business Profile

Québec

A written estimate, and the rules around it.

  • A written estimate comes first

    Québec’s consumer protection rules require a written estimate before an appliance repair estimated at more than $50. A customer can waive it only in a note they write and sign themselves, and the estimate is free unless you state the exact fee beforehand. Repairs are guaranteed three months. The site explains how you estimate — and your fee, if you charge one — before anyone books.

    Source: Office de la protection du consommateur — Before having an appliance repaired — checked

  • Brands in words, not logos

    Customers search by brand, so the site names the ones you service — as text. Manufacturer logos and “authorized” labels appear only with an agreement you can show.

  • French, as complete pages

    The appliance list, the request form, your fees and the confirmation all exist in French — written, then reviewed before launch.

Recommended

A site that answers first, then a request that names the machine.

Prices in CAD, plus applicable taxes. What’s included is agreed in writing before any work starts.

See pricing

Bilingual Website Launch

One site, two languages, one action that actually completes.

fromC$899

  • An EN/FR site built around one main customer action
  • A first-party form, or a link into your existing booking or ordering platform
  • Cookieless measurement of calls, form submissions and directions
See the service

Quote / Booking System

Ask the questions that make a local enquiry answerable.

C$1,499– 2,999

Depends on your trade and platforms

  • An intake form built for your trade, not a generic contact box
  • Routing, records, a named response owner and a stated reply time
  • Measurement of calls, submissions and quote requests
See the service

Questions

Straight answers.

Something else? Write to [email protected].

Should the visit fee be on the site?

We recommend it: it is the first question people ask. If you charge for the estimate itself, Québec’s rules already require you to tell the customer the amount first.

Can we list the brands we repair?

Yes, in words, if you really service them. Manufacturer logos and “authorized” labels only with a written agreement you show us.

Can customers book a time online?

Yes, if your scheduling tool offers it — after the request says which machine it is. A slot booked without the model number may mean a second trip.

Will this bring more calls?

We can’t promise volume. We make the path clearer and measure calls, requests and bookings, so you can see what the site actually does.

Ready for a website customers actually use?

Tell us about your business and the one thing customers should be able to do. We reply with a next step — never a sales sequence.