Privacy

Who is responsible

Cooblink Inc., Montréal, Québec. The founder of Cooblink Inc. acts as the person in charge of the protection of personal information. Contact: [email protected].

What we collect, and why

We do not ask for passwords, payment card numbers, government identifiers or health information, and we ask you not to include them.

• Start a Project form: your name, business email, business name, city or service area, website, preferred language, the customer action and service you are considering, your message and your acknowledgement of this policy. Purpose: to read and answer your request.
• Technical details sent with the form: the page it was sent from, the referring page, campaign tags in the address, and an anti-bot check. Purpose: security and understanding how requests reach us.
• Emails you send us: the content and your address. Purpose: to reply.

Measurement and cookies

This site uses no advertising, remarketing or session-recording tools, and sets no cookies for analytics. If aggregate page statistics are enabled, they come from Cloudflare Web Analytics, which does not use cookies or identify individual visitors.

Our hosting and security provider may set strictly necessary cookies to protect the site and the form from abuse.

Where it is processed

The site and our form system run on Cloudflare’s infrastructure. Form submissions are recorded in our form system’s database and sent to our business inbox by an email service provider. Some of these services process data outside Québec, including in the United States. We assess these transfers before relying on a provider.

Who sees it

The people at Cooblink who answer your request, and the service providers listed above acting on our behalf. We do not sell or rent personal information, and we do not add you to marketing emails without your separate, explicit consent.

How long we keep it

We keep a request as long as needed to answer it and, if it becomes a project, for our business and tax records. Requests that do not lead to a project are deleted within 24 months.

Your rights

Write to [email protected]. We answer within 30 days.

• Access the personal information we hold about you.
• Ask us to correct it.
• Withdraw your consent or ask us to stop using it.
• Ask us to delete it when we no longer need it.
• Complain to the Commission d’accès à l’information du Québec if you are not satisfied with our answer.

Changes

If this policy changes, the date at the top changes with it. Material changes are summarised here.